Privacy Policy

1. Information We Collect

We only collect what is strictly necessary to deliver your order and support you:

• Full name (optional – makes support more personal)
• Phone number (required – for order confirmation and delivery)
• Selected protocol level
• Basic technical information (IP address, browser/device type – used solely for security)

No payment card details, no identity documents, no email unless voluntarily provided, no precise location, no health data. We do not use advertising cookies, third-party trackers or sell any personal data.

2. How We Use Your Information

• To verify and complete your purchase
• To deliver digital materials (flow sessions + current guide)
• To respond to your questions and provide assistance
• To detect and prevent fraud
• To generate anonymized statistics to improve service quality

3. Storage & Security

• Data stored on encrypted servers compliant with UK GDPR
• Retention up to 12 months or until deletion request
• All connections protected with TLS 1.3 encryption
• Regular security audits and vulnerability checks
• Strict internal access controls

4. Cookies

We use only essential cookies for basic site operation (form handling, navigation). No analytics, marketing or tracking cookies are used.

5. Your Rights

You have the right to access, correct or erase your personal data at any time — free of charge, processed within 30 days. Contact us at support@kirtanaflow.co.uk. You may also raise a complaint with the ICO.

6. Contact

KIRTANA168 LTD
20-22 Wenlock Road
London, England N1 7GU
Tel: +44 121 246 8899
Email: support@kirtanaflow.co.uk

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